1 Leadership and Planning
Key Department Head Duties
- Collaborates with division dean, academic leaders, and faculty to develop and oversee educational programs aligned with student goals and learning outcomes.
- Develops a master schedule, including staffing, that provides clear pathways for students to complete department programs and necessary support courses.
- Monitors enrollments as session dates to adjust the schedule accordingly.
- Facilitates strategic planning, benchmarking, and program review efforts, including advisory committees that promote continuous improvement of their department. Supports regulatory and accreditation work of the department.
- Serves as the first point of contact for student complaints related to the department.
- Provides institutional coordination of instructional efforts by interacting frequently with the division deans, academic leaders, and other department heads. Coordinates department efforts with Student Affairs to maximize student success. Represents the department in various institutional contexts. Ensures appropriate participation by their area in division, campus, and college-wide projects that impact the department.
Related Resources & Tools
General Education Learning Outcomes
Common Reports for Faculty Leaders (Proof of Schedule, Enrollment Monitoring, Retention, etc.)
Student Policies and Complaints (Student Handbook, Code of Conduct & Related Materials)
Student Service Centers (Student Affairs, Student Support & Resources)
Student Reports Strategy, Analytics and Research (STAR)
Title IX rights and complaint processes
PCC’s Sexual Harassment policies
Student Success and Advising
Tips for working with students
Faculty/Advisor Student Search
Student Academic Profile (Faculty only) (VPN Required)
Student Academic History Class List
Campus and Community Resources (Faculty only) (VPN Required)
The Student Wellness Assistance (SWA) program provides information and videos to help you find solutions. SWA also provides a 24×7 phone number so that you can talk to a counselor.
Forms
Campus Student Complaint Report
Course Substitution Request form [PDF]
Instructions for Completing Course Substitution Request Form [PDF]
Course or Language Waiver Request form [PDF]
College Administrative Procedures
AP 1.16.02 Strategic Planning
AP 2.03.01 Discrimination, Harassment, and Retaliation – Prevention and Complaint Procedures.
AP 3.31.01 Student Complaints.
AP 3.46.06 Complaint Procedure for Students with Disabilities.
AP 3.10.02 Student Success: Academic Fresh Start.
AP 3.11.01 Family Educational Rights and Privacy Act (FERPA), Educational Records Compliance and Procedures.
AP 3.46.02 Disability Documentation Requirements: Establishment of Eligibility for Services under ADA/Section 504.
AP 3.46.03 Nondiscrimination of Students On the Basis of Disability—Academic Adjustments and Other Accommodations.
AP 3.46.06 Complaint Procedure for Students with Disabilities.
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